FAQs

FAQs

Frequently Asked Questions
    1. Where can I see your pets?
      Call 307-883-PETS and leave a message. One of our volunteers will get back to you as soon as possible. You can also use this number to surrender pets, to report lost or found pets or to adopt. You can also stop by the shelter Friday – Sunday 10 a.m. – 5 p.m.

       

    2. Are your adoptable pets checked by a veterinarian?
      Yes! Every single one of our pets has been to the veterinarian. They are all spayed or neutered and current on their vaccinations. Sometimes, they need to be checked for illness – if they are sick, they are treated until they are completely well. All adopters will be given copies of the pet’s medical records.

       

    3. What are your adoption donation fees?
      • The Animal Humane Association of Star Valley has no set adoption fees – we do not “sell” pets. We ask for a donation. Because AHA-SV is a 501(c)(3) charitable organization, your donation is tax deductible. Ideally, a donation will cover the pet’s veterinary expenses.
      • We ask for the following donations – CATS: $45, DOGS: $125, KITTENS $50, PUPPIES $150 for cash. We can now take credit/debit cards but would need to add an additional charge of $5 to cover costs.

         

    4. Will you destroy the pet if it isn’t adopted?
      NO. WE ARE A NO-KILL SHELTER!  Pets will stay in Lucky’s Place or stay with their foster families until they are adopted.  If a pet becomes terminally ill, it will be treated until it can’t be treated any more.

       

    5. What if my adoption does not work out?
      • If your new pet is not the perfect fit for you or your family, AHASV will take the pet back.  Our return policy is “no questions asked” but if you can give us an idea of the problem, it will help us find a better fit for the pet next time.  Our goal is to find the perfect home for the pet the first time.
      • It is in our best interest, your best interest and the best interest of the pet that all efforts are made to assure a good family/pet match. It usually takes at least three weeks for a new member of the family to fit in. BE PATIENT AND GIVE THEM A CHANCE. Call us if you are having a problem. Maybe we can suggest some ideas to make it work for you and your family.

         

    6. What is your adoption procedure?
      • First, see our adoption page to view pets and download forms.
      • Contact us by email or telephone about a specific pet.  Even if you are not sure which of our pets is right for you, tell us about yourself and what you think you would like in a pet.
      • You will be contacted either by the foster family of the pet you are interested in, or by someone in AHASV who will tell you what we have available. We will chat with you to determine if the potential adoption would be a good fit.  For example, if we have a dog whom we know to be a wanderer and you have no fenced yard, we would ask you to consider another dog that does not need a fenced yard.
      • Then, we will ask you to complete our Adoption Questionnaire. We will check your veterinarian’s reference. In the event of an out-of-area adoption, we might ask a shelter in your area to conduct a home visit for us. If there is anything on your Questionnaire that prompts additional questions, we will call you or send you an e-mail.
      • When the adoption is approved, we will ask you to sign the Adoption Agreement. You will receive a copy of the Agreement which will also serve as your charitable contribution receipt.

         

    7. How can I make a donation to AHASV?
        • Online: You may fill out a form and use your credit card from our website (See “Donate”).  AHASV does pay a small service fee for credit card donations.
        • By Mail: Or, you can simply send your check to The Animal Humane Association of Star Valley (“AHASV”) at P.O. Box 654, Thayne, WY 83127.
                                All donations are very much appreciated!